As a Genesis Reference Laboratories Associate Sales Representative, your primary responsibility is supporting the growth and development of all aspects of the business withing assigned territory! Working closely with and as the first line of support to customers and Sales Representative, daily responsibilities will include, but not limited to, the below:

Support current and new accounts with trainings, as needed in-services, supply requests, and other daily submission processes

Obtain SRD, CIP, and DB issues daily to be resolved

Deep understandings of office protocols and local competitive market as well as clinical knowledge of products

Daily effective communication and organization with Sales Representative

Office trainings to ensure proper submission processes, to include:
– Filling out ONLINE requestions
– Sample collection
– Shipping/packaging samples
– Viewing and interpreting reports
– Contacts for all home office depts (SRD, CIP, Sales support Client services, Shipping, Billing)

Routine office visits to:
– Confirm supplies are adequately stocked
– Check with provider and staff for questions
– Identify, communicate, and resolve any issues regarding service or billing.
– Identify ways to re-train accounts with high SRD,CIP,Shipping, or Billing issues
– Identify new opportunities for product offerings
– Education on office sample testing protocol/efficiency

Work as a team and communicate with sales rep, management, and home office to ensure excellent service and provide market intelligence or increase effectiveness of product offerings. These are items such as, but not limited to:
– Marketing materials
– Billing
– Competitive strategies
– Product Education

Schedule UPS/FED EX pick ups for accounts.

Strict compliance with HIPPA, industry, and company protocols and regulations

When allowed, manage LSA’s

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